Shipping policy

Shipping Policy

Made-to-Order Processing
Winning Thru Faith apparel is made to order. Production normally takes 1–6 business days before shipment. Production time is separate from delivery time. During holidays, launches, or other high-volume periods, processing may take longer.

Shipping Rates
Available shipping methods and charges are calculated at checkout based on the destination, package weight, products ordered, fulfillment location, and selected delivery speed.

Estimated Delivery Times
After production, estimated delivery is generally 5–15 business days for many shipping methods. Some economy or international services can take up to 25–30 business days. These timeframes are estimates, not guarantees, and exclude weekends, local holidays, customs processing, carrier disruptions, and delays caused by incomplete or incorrect delivery information.

Tracking
When your order ships, tracking information will be sent to the email address provided at checkout. Tracking updates may take time to appear after the carrier receives the package.

International Orders and Customs
We ship to eligible international destinations. Availability varies by product and destination. Customs duties are generally covered for orders delivered within the United States. For other destinations, duties and taxes are usually covered, but recipients in some regions may be charged fees required by local authorities. Any such charges are the customer's responsibility.

Address Changes and Delivery Problems
Please check your shipping address and phone number before ordering. Contact winningthrufaith777@gmail.com immediately if a correction is needed. Once an order has shipped, its address usually cannot be changed. Additional shipping charges may apply when a package is returned, refused, unclaimed, or undeliverable because the customer supplied incorrect or incomplete information.

Lost, Damaged, or Incorrect Orders
If an order arrives damaged, defective, or incorrect, contact winningthrufaith777@gmail.com within 7 days of delivery. Include your order number, a description, and clear photos or video. For a package that appears lost, contact us promptly after the estimated delivery date so we can investigate. If tracking shows a package as delivered but it cannot be located, first check the delivery area and contact the carrier; carrier-confirmed delivered orders may require evidence of carrier error before replacement or refund.

Questions
For shipping questions, contact winningthrufaith777@gmail.com.